What is your return/exchange policy?

1. Customers can initiate return/exchange request for their order within 7 days of the order delivery.

2. We accept a return or offer free exchange for all our products only incase you receive a damaged, defective or an incorrect size product sent from our end.

3. In all other cases there is an additional charge of Rs.200 applicable per product exchange.

4. All return/exchange must be in unused condition with all original tags and packaging intact.

5. Refund of shipping and COD charges is not applicable.

6. As we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit.

A maximum of Rs.70 will be refunded to you for shipping product(s) back to us in terms of Credit Code only in cases where you received a damaged, defective or an incorrect size product sent from our end.

For all other cases, the customer is liable to pay for the return shipping charges.

What is your Refund policy?

1. You can ask for an online refund against any of your orders within 7 days of its date of delivery.

2. Refunds are applicable for all our products only in scenarios wherein you received a damaged, defective or an incorrect size product sent from our end.

All online refunds will be credited back to you in the form of a credit code which you can use for future orders. For any other requests or queries regarding this, kindly write to us at hanjihello@ultykhopdi.com.

3. As we do not have a reverse pickup facility yet, we will provide you credit code worth Rs.70 for the shipping charges borne by you.

4. Please make sure your courier costs do not exceed credit code rates. We recommend using ‘India Post’ or ‘Professional Couriers’ as your courier service. India Post is a government of India owned entity and has the most widely distributed postal network in India.

5. Courier online refund rates are fixed and will not change depending on the courier service you choose to return the product.

I ordered an incorrect size product by mistake, what should I do?

1. Customers can initiate return/exchange request for their order within 7 days of the order delivery.

2. We accept a return or offer free exchange for all our products only incase you receive a damaged, defective or an incorrect size product sent from our end.

3. In all other cases there is an additional charge of Rs.200 applicable per product exchange.

4. All return/exchange must be in unused condition with all original tags and packaging intact.

5. Refund of shipping and COD charges is not applicable.

6. As we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit.

A maximum of Rs.70 will be refunded to you for shipping product(s) back to us in terms of Credit Code only in cases where you received a damaged, defective or an incorrect size product sent from our end.

For all other cases, the customer is liable to pay for the return shipping charges.

Where should I return my product?

Kindly drop us an email at hanjihello@ultykhopdi.com for the return shipping address.

Will my product look exactly like what appears on the website?

What you see on the website is a digital approximation of what you will see on your printed products. We do our best to keep what’s on our site in sync with what you receive, but we cannot 100% guarantee colors of the products, colors of print, placement, or size of print to be exactly what you see online.

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